News Release: March 9, 2016
City of Toronto cautions residents about responding to misleading communications – Toronto Water does not conduct door-to-door sales
The City of Toronto is receiving complaints from residents who are being given notices such as flyers from independent contractors using door-to-door sales tactics. The notices are designed to appear as if they are City communications about programs and services associated with Toronto Water.
Toronto Water does not conduct door-to-door sales of any kind and does not sell, partner with or endorse any products or services. The public should be wary of any companies offering health-based testing of Toronto's drinking-water quality or claiming to be working on behalf of the City, or notices saying mandatory City programs require the purchase of services or equipment.
Residents are also advised to exercise caution when solicited for any service and when sharing personal information with people unknown to them. Elderly people are often most at risk for these kinds of solicitations. Anyone suspecting fraud should call the Toronto Police Service at 416-808-2222 or the Ministry of Consumer Services at 416-326-8800.
Residents who have a concern or question about Toronto Water's programs and services can call 311 or visithttp://www.toronto.ca/water. Residents can also submit certain kinds of water-related service requests online at http://bit.ly/1rUMhZe.
This news release is also available on the City's website: http://bit.ly/1OZQLpa
Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit toronto.ca, call 311, 24 hours a day, 7 days a week, or followus@TorontoComms.
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Media contact: Kris Scheuer, Strategic Communications, 416-392-4310, firstname.lastname@example.org