Wednesday, November 28, 2018

Public Safety Alert, CRA Telephone Tax Scam

Public Safety Alert, CRA Telephone Tax Scam

Wednesday, November 28, 2018 - 1:45 PM
Financial Crimes:  416-808-7300

The Toronto Police Service Financial Crimes Unit would like to warn the public about the ongoing Canada Revenue Agency (CRA) telephone scam.

It starts with someone calling claiming to be with the CRA and saying you owe overdue taxes. The callers are aggressive and often claim you can be arrested if the money is not paid immediately. The callers insist the money be paid by way of Bitcoin or other crypto currencies, gift cards, credit card, or through Western Union. In some cases the fraudsters use a program to display the telephone number of either the revenue agency or local police on the victim's caller ID display.

Numerous residents have continued to receive telephone calls from these scammers. The public should be aware that police do not collect money for the Canada Revenue Agency. Although everyone is at risk of falling victim to these scams, elderly people are among the most vulnerable.

The CRA will not do the following:

  • send email with a link and ask you to divulge personal or financial information.
  • ask for personal information of any kind by email or text message
  • request payments by prepaid credit cards, gift cards or through Bitcoin or any form of crypto-currency
  • give taxpayer information to another person, unless formal authorization is provided by the taxpayer
  • leave personal information on an answering machine
  • or send the police after you

What should you do?

  • Hang up the phone immediately! It's not rude, and could help protect you.
  • Don't give out any personal information, including identification numbers, passwords or financial information.

Who should you contact?

  • If you or a family member has fallen victim to this fraud, please report it to your local police service, as well as the Canadian Anti-Fraud Centre (CAFC).
  • There are two ways to make a report to the CAFC; either by phone at 1-888-495-8501 (9 a.m. - 5 p.m. Eastern Time) or through their online reporting tool at
  • Anyone who thinks they have fallen victim to this scam can contact their local police service.
  • If you would like to learn more about the CRA scam please click on the following link:

For more news, visit

Constable Caroline de Kloet, Corporate Communications, for Detective Constable Diane Kelly, Financial Crimes Unit

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