Text with 9-1-1 for the deaf, deafened, hard of hearing and speech-impaired community

Toronto Police Service News Release

Text with 9-1-1 for the deaf, deafened, hard of hearing and speech-impaired community

Tuesday, March 18, 2014 - 10:26 AM
Communications Services:  416-808-8899

Effective today, members of the deaf, deafened, hard of hearing and speech-impaired community in Canada will be able to register their cell phones with their wireless service providers in preparation for texting with 9-1-1 (T9-1-1).

Please note that T9-1-1 is not currently available in Toronto and will only be available once the required network upgrades have been completed. An announcement will be made when T9-1-1 becomes available in Toronto.

For more information on texting with 9-1-1 for the DHHSI community, please go to Text with 911.

Voice-calling remains the only way to communicate with 9-1-1 services for a person who is not deaf, deafened, hard of hearing or with speech impairment. TTY services are available for those members of the DHHSI community who use this technology.

For more news, visit TPSnews.ca.

Mark Pugash, Corporate Communications, for Tracy Finn, Communications Services