Residents advised to be cautious of potentially misleading communications about Toronto Water programs

City of Toronto Media Relations has issued the following:

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News Release:  November 28, 2014

Residents advised to be cautious of potentially misleading communications about Toronto Water programs

The City of Toronto has received complaints from Toronto residents who have been given notices from independent contractors (such as flyers, notices placed on door knobs and lawn signs) that appear to be designed to look like they are communications from the City of Toronto about a number of programs and services offered by Toronto Water.

Toronto Water does not conduct door-to-door sales of any kind and does not sell or market any products or services. This includes companies offering health-based tests on Toronto's drinking water quality.

The City does not support or partner with any private company in delivering the Mandatory Downspout Disconnection Program or the Basement Flooding Protection Subsidy Program.

The only contractors hired to deliver the Water Meter Program are Neptune Technology Group (meter installation) and Ontario Excavac (curb-stop repairs).

Residents are advised to exercise caution when solicited for any service.

More information about Toronto Water's programs and services is available at http://www.toronto.ca/water or by calling 311.

This news release is also available on the City's website: http://bit.ly/1zDXiAi

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. Toronto is proud to be the Host City for the 2015 Pan American and Parapan American Games. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit http://www.toronto.ca, call 311, 24 hours a day, 7 days a week, or follow us @TorontoComms.

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Media contact: Ellen Leesti, Strategic Communications, 416-397-1403, eleesti@toronto.ca