City of Toronto Media Relations has issued the following:
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News Release
February 19, 2014
City of Toronto tackling potholes and clearing catch basins on City Streets
With milder temperatures forecasted for the near future, the City of Toronto is actively patrolling for potholes as they form on streets. City crews are ready to deal with emergency pothole situations by making temporary repairs. When conditions become drier, crews will make more permanent repairs.
The City will be doubling the number of staff fixing potholes to almost 100 workers assigned to 25 to 30 crews over the next few weeks.
“This has been a particularly cold and snowy winter season, and that has had an impact on our roads," said Councillor Denzil Minnan-Wong (Ward 34 Don Valley East), Chair of the Public Works and Infrastructure Committee. “Our crews have been busy with winter operations, but whenever conditions have made it possible to do so, they have been working hard to fix potholes in order to prevent the situation from getting worse as we approach spring."
Over the past three years, the City has repaired an average of 170,000 potholes annually. The City spends about $3.5 million a year to fix potholes.
Residents are asked to use the City's online service at http://www.toronto.ca/311 to report potholes so crews can be assigned to repair them. On that web page, click on "roads" to create a pothole service request. You can click on "open 311API and mobile apps" to download a mobile app to a smartphone.
Following these three tips when reporting a pothole will assist with expediting the repair work:
- Provide the precise geographic location of the pothole – the nearest cross streets and a street address if possible.
- Provide the pothole's exact location on the roadway – in the eastbound centre lane or in the westbound curb lane, for example.
- Estimate the size of the pothole.
While the City usually repairs potholes within five days, requests are prioritized based on the amount of traffic on the road and the severity of the pothole.
The City will have crews out clearing catch basins in order to prevent flooding on city streets. Crews will focus on known problem locations, as well as areas around bus stops, crosswalks and key intersections.
Residents are asked to help clear ice and snow from the catch basins in front of their homes to help prevent roadway flooding. Residents are asked to contact 311 to report flooding.
Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. Toronto is proud to be the Host City for the 2015 Pan American and Parapan American Games. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visithttp://www.toronto.ca, call 311, 24 hours a day, 7 days a week, or follow us @TorontoComms.
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Media contact: Steve Johnston, Strategic Communications, 416-392-4391, sjohnsto@toronto.ca
==========================================
News Release
February 19, 2014
City of Toronto tackling potholes and clearing catch basins on City Streets
With milder temperatures forecasted for the near future, the City of Toronto is actively patrolling for potholes as they form on streets. City crews are ready to deal with emergency pothole situations by making temporary repairs. When conditions become drier, crews will make more permanent repairs.
The City will be doubling the number of staff fixing potholes to almost 100 workers assigned to 25 to 30 crews over the next few weeks.
“This has been a particularly cold and snowy winter season, and that has had an impact on our roads," said Councillor Denzil Minnan-Wong (Ward 34 Don Valley East), Chair of the Public Works and Infrastructure Committee. “Our crews have been busy with winter operations, but whenever conditions have made it possible to do so, they have been working hard to fix potholes in order to prevent the situation from getting worse as we approach spring."
Over the past three years, the City has repaired an average of 170,000 potholes annually. The City spends about $3.5 million a year to fix potholes.
Residents are asked to use the City's online service at http://www.toronto.ca/311 to report potholes so crews can be assigned to repair them. On that web page, click on "roads" to create a pothole service request. You can click on "open 311API and mobile apps" to download a mobile app to a smartphone.
Following these three tips when reporting a pothole will assist with expediting the repair work:
- Provide the precise geographic location of the pothole – the nearest cross streets and a street address if possible.
- Provide the pothole's exact location on the roadway – in the eastbound centre lane or in the westbound curb lane, for example.
- Estimate the size of the pothole.
While the City usually repairs potholes within five days, requests are prioritized based on the amount of traffic on the road and the severity of the pothole.
The City will have crews out clearing catch basins in order to prevent flooding on city streets. Crews will focus on known problem locations, as well as areas around bus stops, crosswalks and key intersections.
Residents are asked to help clear ice and snow from the catch basins in front of their homes to help prevent roadway flooding. Residents are asked to contact 311 to report flooding.
Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. Toronto is proud to be the Host City for the 2015 Pan American and Parapan American Games. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visithttp://www.toronto.ca, call 311, 24 hours a day, 7 days a week, or follow us @TorontoComms.
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Media contact: Steve Johnston, Strategic Communications, 416-392-4391, sjohnsto@toronto.ca
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